Statements A, B, C and E describe widely recommended email etiquette practices, while D and F are not advisable. Clear subjects, polite language and proofreading support effective communication, and using all capitals may be interpreted as shouting. Reply-all should be used selectively to avoid clutter, and sending very large attachments without considering limits or alternatives can cause delivery problems. Therefore the correct set includes A, B, C and E and excludes D and F.
Option A:
Option A is incorrect because it includes D, which wrongly claims reply-all is always preferred, and it omits A, which highlights the importance of a clear subject line. Including a false statement makes the combination unacceptable.
Option B:
Option B is incorrect because it adds F to the otherwise correct set. Including F suggests that attaching large files without regard for size or alternatives is good practice, which is wrong and can lead to bounced emails or inconvenience.
Option C:
Option C is correct because it combines all four true statements, covering clarity, tone and error reduction. It explicitly leaves out Dβs blanket encouragement of reply-all and Fβs advice about large attachments, both of which contradict good email practice.
Option D:
Option D is incorrect because it includes F and omits B. Accepting F promotes poor attachment habits, and leaving out B ignores the value of polite greetings and closings in professional communication, so this set cannot be correct.
Comment Your Answer
Please login to comment your answer.
Sign In
Sign Up
Answers commented by others
No answers commented yet. Be the first to comment!