UGC NET Questions (Paper – 1)

Statements A, B and C are correct, while D is the only wrong statement. A is true because informing stakeholders about policy changes in a timely and open manner respects their right to know and plan. B is true since hiding information that can seriously affect students’ futures violates ethical duties of care and honesty. C is true as providing false or inflated placement or ranking data to attract admissions is a form of deception. D is false because institutions are not ethically free to ignore truthfulness for reputational gain; such behaviour undermines trust and can have legal consequences.

Option A:
Option A is incorrect because it groups A and D as wrong statements, even though A is a correct principle of ethical transparency. Treating A as wrong misrepresents responsible institutional communication. Hence this option cannot be chosen.

Option B:
Option B is incorrect because it lists C and D as wrong. While D is indeed wrong, C is correct in labelling inaccurate promotional claims as deceptive. This combination therefore mixes a true statement with a false one.

Option C:
Option C is incorrect because it treats A, C and D as wrong statements, though A and C are accurate ethical guidelines. Including them with D in the wrong set makes the combination internally inconsistent and unacceptable.

Option D:
Option D is correct because it singles out D only as the wrong statement. It recognises that ignoring truthfulness for reputational benefits is contrary to ethical communication. By leaving A, B and C outside the wrong set as correct principles, this option properly answers the question.

Statements A, B and D are correct, whereas C is incorrect. A is true because recognising one’s own cultural assumptions is a first step in communicating effectively across cultures. B is true since adapting language, examples and interaction styles helps meet the needs of diverse learners. D is true as teachers who are open to learning from students’ cultural experiences can build richer, more responsive communication. C is false because intercultural competence explicitly rejects the idea that a single style works equally well in all cultural contexts.

Option A:
Option A is incorrect because it contains only A and B and leaves out D, which is also a correct statement about strengthening intercultural competence. Excluding D makes the description of competence less complete. Therefore A and B only cannot be accepted.

Option B:
Option B is incorrect because it groups B and D only and omits A, overlooking the importance of self-awareness regarding one’s own cultural background. Since A is also correct, B and D only does not fully capture the construct.

Option C:
Option C is correct because it brings together A, B and D, identifying self-awareness, adaptability and openness as key dimensions of intercultural competence. It also excludes C, which wrongly assumes universality of one style. Thus this option reflects the proper set of correct statements.

Option D:
Option D is incorrect because it treats all four statements as correct, including C. Because C contradicts the basic premise of intercultural sensitivity, its inclusion with the true statements makes the combination invalid.

Encoding is the step in which the sender converts ideas or feelings into communicable symbols. These symbols may be words,gestures or images that can travel through a channel. Without encoding,the receiver would have nothing concrete to interpret. Therefore encoding correctly names the act described in the stem.

Option A:
Encoding involves selecting suitable language and symbols so that the message can be transmitted. It is an active mental process by the sender. This term exactly fits the description of putting ideas into words or symbols.

Option B:
Decoding is the receiver's activity of interpreting the encoded message. It takes place after the message has been transmitted. It does not describe what the sender does at the start of communication.

Option C:
Feedback is the receiver's response sent back to the original sender. It comes later in the sequence and does not involve converting ideas into symbols.

Option D:
Channel is the medium used to carry the encoded message,such as air,phone or paper. It is not the cognitive act of symbol selection by the sender.

Chronemics studies how time is used in communication,including pauses,speed and timing. Silence after a question gives students processing time and signals that thoughtful answers are valued. This strategic pause represents conscious use of time. Hence chronemics is the correct concept.

Option A:
Oculesics deals with eye behaviour such as gaze and eye contact,not timing.

Option B:
Haptics relates to touch and physical contact.

Option C:
Because the behaviour focuses on timing and silence,chronemics is the best answer.

Option D:
Redundancy involves repeating information rather than pausing.

Statements A, C, D and F are correct, whereas B and E are wrong and therefore form the correct combination of wrong statements. Non-verbal communication clearly includes facial expressions and eye contact, so B and E contradict basic definitions. Paralinguistic features such as tone and pitch, the communicative role of silence, the importance of spatial use, and cultural influence on cues are all well-established. Hence, only B and E misrepresent the nature of non-verbal and paralinguistic communication. Selecting both of these together identifies precisely the wrong statements.

Option A:
Option A is incorrect because it marks B only as wrong, ignoring that E is also an incorrect statement. While B wrongly excludes facial expressions, E wrongly claims that eye contact is never non-verbal communication. Since the question asks for all wrong statements, omitting E makes this option incomplete.

Option B:
Option B is correct because it groups B and E, the two statements that deny key components of non-verbal communication. Both statements contradict standard descriptions in communication studies. By excluding A, C, D and F, which are correct, this option exactly matches the required set of wrong statements.

Option C:
Option C is incorrect because it includes A, B and E as wrong even though A accurately identifies paralinguistic features. Treating A as wrong would deny that tone, pitch and volume are part of vocal non-verbal cues. Thus this combination mixes a true statement with false ones and cannot be accepted.

Option D:
Option D is incorrect because it adds F to the wrong set along with B and E. F is actually correct, as cultural norms strongly shape how cues are interpreted. Misclassifying F as wrong leads to an inaccurate view of non-verbal communication in intercultural contexts.

Statements A, B and D are correct, while C and E are incorrect. A is true because feedback informs the sender about the success of encoding and decoding. B is true since teachers receive feedback not only through words but also through expressions and written responses. D is true as ratings, comments and surveys guide future mass messages. C is false because without any feedback the sender cannot verify understanding, and E is false because feedback also includes corrective guidance. Therefore, A, B and D only is the correct combination.

Option A:
Option A groups A, B and D, capturing how feedback functions in interpersonal and mass contexts and recognising multiple modalities. It correctly omits C and E, which either deny the need for feedback or restrict it to praise. Because all included statements are true, this is the correct answer.

Option B:
Option B includes A and B but excludes D, failing to acknowledge the role of delayed feedback in large-scale communication settings. As the question explicitly references communication in general, leaving out D makes A and B only incomplete.

Option C:
Option C combines B and D but omits A, so it does not clearly state that feedback indicates the success of message transmission. Without this core idea, B and D only does not fully explain the function of feedback.

Option D:
Option D lists A, D and E, but E is incorrect because feedback can be corrective as well as reinforcing. Including E produces a mixture of true and false statements, so A, D and E only cannot be accepted.

Statements A, B, D and E are correct, while C is incorrect. A is true because tutorials typically enable more personalised interaction than large lectures. B is true since mentoring often includes academic and personal guidance. D is true because effective mentoring requires two-way exchange. E is true because trust and respect are fundamental to mentoring relationships. C is false because tutorials are meant to be interactive and should not silence students. Therefore, A, B, D and E only is the correct combination.

Option A:
Option A includes A, B, D and E, covering personalisation, broad guidance, two-way interaction and trust, and it excludes C, which incorrectly suggests students should remain silent. Hence, this option is correct.

Option B:
Option B lists A and B only and omits D and E, missing the essential two-way nature and trust-building component of mentoring communication. Therefore, this option is incomplete.

Option C:
Option C includes B, D and E only but omits A, even though tutorial sessions are typically more personalised than large lectures. Hence, this option is incomplete.

Option D:
Option D includes A, D and E only but omits B, ignoring that mentoring often covers academic as well as personal concerns. Therefore, this option is incomplete.

The mobilisation function of mass communication involves encouraging people to take collective action for social,political or developmental goals. Campaigns that urge citizens to vote are designed to motivate participation in the democratic process. They go beyond informing and explicitly seek action. Thus they illustrate the mobilisation function.

Option A:
Diversion or entertainment emphasises enjoyment,not civic responsibility.

Option B:
Gatekeeping relates to selecting which stories are published or broadcast,not to urging collective action.

Option C:
Surveillance provides information about events and conditions but does not necessarily call for participation.

Option D:
Mobilisation media messages call on people to behave in certain ways for shared goals,making option D correct for the example in the stem.

Statements A, B, D and E are correct, while C is incorrect. A is true because clear communication of rules reduces ambiguity about expected behaviour. B is true as subtle non-verbal signals can redirect off-task students without interrupting teaching. D is true since praise reinforces positive conduct. E is true because inconsistent messages undermine teacher credibility and discipline. C is false because frequent threats may produce fear or resistance rather than long-term cooperation. Therefore, A, B, D and E only is the correct combination.

Option A:
Option A gathers A, B and D, all accurate, but omits E, which also correctly stresses the need for consistency between what teachers say and do. As consistency is central to management, A, B and D only is incomplete.

Option B:
Option B includes B, D and E but excludes A, thereby overlooking the foundational importance of clearly communicated rules and expectations. Without A, B, D and E only does not fully describe communication for classroom management.

Option C:
Option C groups A, D and E but omits B, failing to mention the role of non-verbal cues as low-key interventions. While the included statements are true, A, D and E only does not reflect all relevant points.

Option D:
Option D combines A, B, D and E, integrating clarity, non-verbal management, positive reinforcement and consistency, and excludes C, which promotes a harmful strategy. Thus, A, B and D only is the correct option.

Statements A, B and D are correct, whereas C is incorrect. A is true because discussion boards and similar tools allow learners to log in and contribute at times that suit their schedules. B is true since the time gap between messages gives students a chance to read, think and then compose thoughtful responses. D is true as teachers can project presence by replying, summarising threads and guiding the discussion, even if it is not simultaneous. C is false because collaborative learning can occur asynchronously when participants respond to each other’s posts and build on ideas over time.

Option A:
Option A lists A and B only and omits D, ignoring the importance of visible teacher presence in asynchronous spaces. While A and B highlight flexibility and reflection, they do not fully represent how guidance is maintained in such environments. Hence A and B only is incomplete and cannot be the correct answer.

Option B:
Option B includes A, B and D, giving a balanced picture of asynchronous communication that covers flexibility, reflective opportunities and teacher facilitation. It correctly excludes C, which wrongly denies the possibility of collaboration in asynchronous formats. Because it contains all and only the correct statements, A, B and D only is the right answer.

Option C:
Option C selects B and D only and leaves out A, failing to mention the central feature that participation can occur at different times. Although B and D are valid, ignoring the time-flexibility aspect makes this option partial. Therefore B and D only cannot be chosen.

Option D:
Option D treats all four statements as correct, including C, which makes an extreme and inaccurate claim about collaborative learning. The presence of C alongside A, B and D makes the combination logically inconsistent. Consequently A, B, C and D cannot be accepted.

Non verbal communication includes all human communication without words,such as facial expressions,gestures,posture and eye contact. These cues often convey emotions and attitudes more powerfully than verbal messages. The behaviours listed in the stem clearly fall under this category. Thus,the correct answer is non verbal communication.

Option A:
Written communication uses written symbols like letters or emails and does not directly involve facial expressions or posture. So it does not fit the description.

Option B:
Mass communication can be verbal or non verbal,but the term emphasises audience size and medium,not specifically body language.

Option C:
Formal communication refers to official status of messages,which might still rely on spoken or written words; the term does not single out the non verbal elements mentioned.

Option D:
Non verbal cues often support or contradict verbal messages,so teachers must be aware of their facial expressions and gestures,which is exactly what the stem highlights,making option D correct.

The receiver is the individual or group that gets,decodes and interprets the message sent by the source. When we ask for whom a message is intended,we are essentially referring to the receiver. Without a receiver,communication cannot be said to have taken place meaningfully. Therefore receiver correctly completes the stem.

Option A:
The receiver plays an active role by attaching meaning to the symbols chosen by the sender. Their background,expectations and attention determine how the message is understood. This option directly matches the description of the person the message is aimed at.

Option B:
Source is the originator of the message,not the intended target. In a classroom,the teacher would be the source and the students the receivers,so source does not fit the blank.

Option C:
Noise refers to unwanted interference or disturbance that affects the message,not a participant in the exchange. Describing a person as noise would be conceptually wrong.

Option D:
Channel is the medium or path through which the message travels,such as air or digital networks,not the person who interprets it. Hence it cannot fill this role.

Statements A, B and D are correct, while C is the only wrong statement. A is true because the Shannon–Weaver model identifies source, transmitter, channel, receiver and noise as key elements. B is true since it emerged from engineering efforts to improve telephone and telegraph systems. D is true as the model conceptualises communication chiefly as information transfer through a channel subject to noise. C is false because the basic Shannon–Weaver model does not explicitly incorporate feedback; feedback was highlighted more clearly in later models.

Option A:
Option A correctly identifies C only as the wrong statement. It acknowledges the historical and structural aspects of the model while noting that feedback is not a central part of the original formulation. By leaving A, B and D outside the wrong set as correct, this option accurately answers the question. Therefore C only is the correct answer.

Option B:
Option B combines A and C as wrong statements and therefore misclassifies A, which correctly describes central elements of the model. Treating A as wrong conflicts with standard textbook explanations of Shannon–Weaver. As a result, A and C only is not a valid option.

Option C:
Option C groups C and D as wrong, even though D is a correct statement about the transmission view of communication. Including D among wrong statements contradicts how the model is typically interpreted. Hence C and D only cannot be accepted.

Option D:
Option D lists A, C and D as wrong and thereby incorrectly labels both A and D as false. Since these statements accurately describe the model’s elements and its information-transmission focus, this option substantially misrepresents the theory. Consequently A, C and D only is not the correct answer.

Statements A, B and D are correct, whereas C is incorrect. A is true because physical context covers environmental elements such as seating, lighting and temperature that influence communication. B is true since social context concerns the roles, status and relationships among participants in an interaction. D is true as cultural norms strongly shape when and how it is appropriate to express disagreement. C is false because context significantly affects interpretation; the same words may be understood differently in different situations.

Option A:
Option A is incorrect because it includes only A and B and leaves out D, which is also a correct statement about cultural context. By omitting D it fails to capture the full range of contextual influences described in the question. Therefore A and B only is incomplete.

Option B:
Option B is correct because it brings together A, B and D, the three statements that accurately describe different facets of context. It also appropriately excludes C, which wrongly claims that context does not influence interpretation. As it includes all and only the correct statements, this option is the right answer.

Option C:
Option C is incorrect because it lists only B and D as correct and omits A. While B and D are valid, leaving out A ignores the physical environment, which is a recognised aspect of context in communication. Hence this option does not fully answer the question.

Option D:
Option D is incorrect because it treats all four statements as correct, including C. Since C denies the role of context in interpretation, it contradicts communication theory. Mixing a false statement with true ones makes this option unacceptable.

Information overload happens when the amount or speed of information exceeds the receiver’s capacity to process it. In the stem,the teacher gives many points too quickly,leaving students unable to understand or retain them. This is clearly information overload.

Option A:
Physical overload would refer to strain on physical systems,not mental processing.

Option B:
Information overload often reduces comprehension and leads to fatigue,making option A appropriate.

Option C:
Mechanical overload concerns devices or infrastructure being overused,not the students’ cognitive limits.

Option D:
Cultural overload would involve exposure to unfamiliar cultural cues,rather than too many ideas.