Q: Which of the following statements about probing questions in classroom communication are correct?
(A) Probing questions seek further clarification or justification of an initial student response;
(B) Probing questions can help students elaborate their thinking;
(C) Probing questions must always be asked in a hostile tone to challenge students;
(D) Probing questions can be used to encourage other students to build on a peer’s answer;
Choose the correct answer from the options given below:
Q: Select the wrong statement(s) about informal (grapevine) communication in organisations:
(A) Grapevine communication can sometimes transmit information more quickly than formal channels;
(B) Informal communication is always completely accurate and reliable;
(C) Grapevine messages may reflect employees’ concerns, perceptions and feelings;
(D) Ignoring all informal communication may cause management to miss important signals;
(E) Management should always suppress informal communication networks through strict punishment;
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Q: Which of the following statements about communication in student counselling sessions are correct?
(A) Active listening by the counsellor includes paraphrasing and summarising student concerns;
(B) Confidentiality is an important principle in counselling communication;
(C) Counsellors should frequently interrupt students to speed up the session;
(D) Empathic responses can help build trust between counsellor and student;
(E) Non-verbal cues such as posture and eye contact can provide information about students’ emotional states;
(F) Judgemental language helps students feel more open and willing to share;
Choose the correct answer from the options given below:
Q: Select the wrong statement(s) about effective communication in teaching:
(A) Effective communication aligns message content with learner level;
(B) Effective communication encourages active participation from students;
(C) Effective communication ignores students’ prior knowledge to maintain neutrality;
(D) Effective communication uses clear language and examples;
(E) Effective communication requires teachers to speak continuously without pauses;
(F) Effective communication never uses visual aids because they distract learners;
Choose the correct answer from the options given below:
Q: Which of the following statements about using multimedia presentations in classroom communication are correct?
(A) Multimedia can combine text, images, audio and video to present content;
(B) Overloading slides with text always makes the message clearer;
(C) Teachers should ensure that multimedia elements align with lesson objectives;
(D) Learners never need guidance on how to interpret complex multimedia content;
(E) Multimedia should completely replace any interaction between teacher and students;
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Q: Which of the following statements correctly compare mass communication with classroom communication?
(A) Mass communication usually has limited scope for immediate feedback from individual audience members;
(B) Classroom communication allows direct, face-to-face interaction between teacher and learners;
(C) Classroom communication can be more easily adapted to the needs of a specific group of learners than mass communication;
(D) Mass communication always provides personalised instruction tailored to each learner;
Choose the correct answer from the options given below:
Q: Which of the following statements correctly distinguish communication from mere information transmission?
(A) Communication involves shared meaning between sender and receiver;
(B) Information transmission may occur without considering the receiver’s understanding;
(C) If a message is sent but not understood, communication has still fully occurred;
(D) Communication is a two-way process that may include feedback;
(E) Information and communication are always identical concepts;
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Q: Select the wrong statement(s) about effective classroom communication strategies:
(A) Using examples from learners’ daily life can make explanations more meaningful;
(B) Effective questioning techniques can engage students and check understanding;
(C) Using the same pace and tone throughout the lesson keeps all learners attentive;
(D) Encouraging students to summarise key points can enhance retention;
(E) Effective classroom communication excludes any use of student feedback;
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Q: Select the wrong statement(s) about listening as an active process in classroom communication:
(A) Active listening involves attending to both verbal content and non-verbal cues;
(B) Providing non-verbal signals like nodding can show that the listener is engaged;
(C) Active listening means mentally rehearsing one’s own response while the other person is speaking;
(D) Asking clarifying questions can be part of active listening;
(E) Summarising what the speaker has said can demonstrate accurate listening;
Choose the correct answer from the options given below:
Q: Which of the following statements about the SMCR model in classroom communication are correct?
(A) In the SMCR model, the source can be the teacher who initiates the classroom message;
(B) In the SMCR model, the message includes content, structure and treatment of information;
(C) In the SMCR model, the channel refers only to electronic media and not to human senses;
(D) In the SMCR model, the receiver can be the learners with their own skills, attitudes and knowledge;
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