Q: Which of the following statements about student grievance redress mechanisms in higher education institutions are correct?
(A) Grievance redress cells provide students with a formal channel to raise academic and administrative complaints;
(B) Institutions may establish ombudspersons or grievance committees to handle student issues;
(C) Students are discouraged from using grievance mechanisms and must always approach courts directly;
(D) Effective grievance redress contributes to fairness and trust in institutional functioning;
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Q: Which of the following statements about the Internal Quality Assurance Cell (IQAC) in higher education institutions are correct?
(A) IQAC is set up to coordinate institutional processes related to internal quality assurance and enhancement;
(B) IQAC promotes a culture of continuous improvement and institutionalisation of best practices;
(C) Once IQAC is created, there is no need to maintain any documentation or reporting on quality initiatives;
(D) IQAC has no role in preparing reports and data for accreditation agencies;
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Q: Which of the following statements about the responsible use of research metrics in higher education are correct?
(A) Citation counts, impact factors and similar metrics are used as indicators of research influence;
(B) Overreliance on a single numerical metric can create perverse incentives in research behaviour;
(C) Responsible research assessment encourages combining metrics with peer review and qualitative judgement;
(D) Using one metric alone is always sufficient to capture the full quality of research across disciplines;
(E) Institutions are increasingly encouraged to develop policies on responsible use of research metrics;
(F) International declarations such as DORA caution against misuse of journal-based metrics for individual assessment;
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Q: Which of the following statements about Gross Enrolment Ratio (GER) expansion in higher education are correct?
(A) Policy targets for GER emphasise simultaneous attention to quality and equity in access;
(B) Expanding GER requires adequate infrastructure, faculty and financial resources;
(C) Rapid, unregulated expansion without quality assurance mechanisms can damage the credibility of the system;
(D) GER is defined as the ratio of enrolment at a given level of education to the population in the official age group for that level;
(E) Raising GER necessarily means reducing the participation of disadvantaged groups;
(F) Increasing GER can be supported by multi-mode delivery such as ODL, online and blended learning;
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Q: Which of the following statements about library and learning resources in higher education are correct?
(A) University libraries support teaching, learning and research by providing access to books, journals and other resources;
(B) Digital libraries and e-resources extend access beyond the physical campus and library timings;
(C) Library services are meant only for faculty members and not for students;
(D) Effective library management includes regular updating of collections and user services such as orientation programmes;
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