UGC NET Questions (Paper – 1)

Statements A and C are correct, whereas B and D are incorrect. A is true because gestures and facial expressions often support or, if inconsistent, contradict what is being said verbally. C is true since teachers’ dress and appearance send signals about professionalism, seriousness and approachability. B is false because the relative importance of verbal and non-verbal channels varies with context, and one is not always superior to the other. D is false as non-verbal cues may have different meanings in different cultures, so they are not interpreted identically everywhere.

Option A:
Option A is correct because it includes A and C, the two statements that accurately describe non-verbal communication in teaching contexts. It also implicitly excludes B and D, which make overgeneralised or culturally insensitive claims. Thus this option matches the actual pattern of true and false statements in the question.

Option B:
Option B is incorrect because it also includes B along with A and C. B claims that non-verbal communication is always more important than verbal communication, which is an exaggerated and inaccurate generalisation. By treating B as correct, this option cannot represent the true set of correct statements.

Option C:
Option C is incorrect because it groups B, C and D, leaving out A which is clearly correct. In addition, D is false because cultural differences strongly influence interpretation of non-verbal cues. Since it mixes false statements with one true statement and omits another true one, this option is not valid.

Option D:
Option D is incorrect because it includes A, C and D as correct, even though D wrongly assumes identical interpretation of non-verbal cues across cultures. While A and C are correct, adding D makes the combination inconsistent with intercultural communication principles.

Haptics is the study of communication through touch. A handshake conveys respect,warmth or formality depending on culture. Welcoming a guest speaker with a handshake uses touch as a meaningful sign. Therefore this is an example of haptics.

Option A:
Proxemics concerns distance and seating,not direct touch.

Option B:
The use of touch in greeting clearly fits haptics,making this option correct.

Option C:
Chronemics covers timing rather than physical contact.

Option D:
Verbalism would emphasise spoken words,which are not the focus of the stem.

Statements A, B and D are correct, whereas C and E are incorrect. A is true because authentic questions stimulate thinking and discussion. B is true as relying only on display questions keeps interaction at a low cognitive level. D is true since inviting student questions increases their ownership of learning. C is false because questions are not just tools for control, and E is false because constant interruptions disrupt students’ thought processes. Thus, A, B and D only is the correct combination.

Option A:
Option A groups A, B and D, emphasising deep questioning, limits of display questions and the empowering effect of student queries, while excluding C and E, which reduce questioning to control and interruption. Because it contains all and only true statements, A, B and D only is the correct answer.

Option B:
Option B combines A and B but omits D, ignoring the role of student questions in promoting autonomy. As learner autonomy is central to contemporary pedagogy, A and B only is incomplete.

Option C:
Option C joins B, D and E, but E incorrectly praises frequent interruption, which undermines meaningful communication. Including E makes B, D and E only an invalid combination.

Option D:
Option D offers A, C and D, yet C is wrong because using questions only for strict control contradicts learner-centred teaching. Therefore, A, C and D only cannot be accepted.

Models are simplified representations of complex processes that highlight key elements and relationships. Shannon–Weaver,Berlo and Schramm each propose diagrams for how communication works. Learning them helps students compare different theoretical views of the same process. Thus they are models of communication.

Option A:
Barriers are obstacles to communication,not diagrams explaining how it works.

Option B:
Therefore models is the correct answer because these frameworks are diagrammatic representations of the communication process.

Option C:
Channels are media of transmission and are only one element inside these diagrams.

Option D:
Ethics concerns moral principles in communication,which is a different topic.

Two way communication involves mutual exchange of messages between sender and receiver,with feedback built into the process. In a classroom discussion,both teacher and students speak,listen and respond to each other. This pattern of alternating roles is typical of two way communication. Hence,the stem refers to two way communication.

Option A:
Linear communication models emphasise one-directional flow without highlighting feedback,so the term linear alone does not capture interactive discussion.

Option B:
Two way communication allows clarification of doubts and negotiation of meanings,which is exactly what happens in classroom discussion,making this option correct.

Option C:
Mechanical communication would suggest purely technical transmission without human interaction and is not a standard classification here.

Option D:
One way communication,as in a monologue,does not describe a situation where ideas are continuously exchanged from both sides.

Physical barriers are obstacles arising from environmental conditions that hinder message transmission,such as distance,poor acoustics or structural obstructions. The stem describes students who cannot hear because they are too far away in an open ground. This is clearly a physical barrier. It affects the channel rather than the content or attitudes.

Option A:
Psychological barriers stem from internal emotional states,not spatial separation.

Option B:
Semantic barriers involve misunderstanding of words,not inability to hear them.

Option C:
Physical barriers include distance and poor acoustics that prevent hearing/seeing clearly,so this situation is physical.

Option D:
Cultural barriers come from differences in norms and values rather than from physical layout.

Upward communication moves from lower levels to higher levels in an organisational hierarchy. Students occupy a lower position than department heads. When they send comments that the head reads,information flows upward. Thus this is upward communication.

Option A:
Downward communication would involve instructions from the head to students,which is the opposite direction.

Option B:
The direction from students to authority makes upward the correct answer.

Option C:
Horizontal communication occurs among people at the same level,such as student to student or teacher to teacher.

Option D:
Diagonal communication crosses levels and units,but here only level difference is emphasised.

Paralanguage refers to vocal features that accompany spoken words,such as tone,pitch,volume and speed. These elements influence how a message is perceived emotionally and attitudinally. The stem lists tone,volume and speed,which are classic components of paralanguage. Therefore,this is the correct term.

Option A:
Semantics focuses on meaning of words and sentences,not on how they are vocally delivered.

Option B:
Paralanguage can make the same sentence sound friendly,angry or bored,so it strongly affects classroom communication,making option B appropriate.

Option C:
Proxemics deals with physical distance and personal space,not vocal qualities.

Option D:
Oculesics concerns eye behaviour,such as gaze and eye contact,rather than voice.

The two step flow model proposes that media effects are often mediated by influential individuals who are more exposed to media and more respected in their communities. These opinion leaders interpret media content and then convey their views to others through interpersonal communication. The stem refers exactly to this group,so opinion leaders is the correct answer.

Option A:
Opinion leaders act as both receivers of mass messages and senders of interpersonal messages,shaping how others understand issues. Their central role distinguishes them from ordinary receivers and fits the description given.

Option B:
Noise is random interference in transmission and cannot be said to influence messages in a deliberate interpretive way.

Option C:
Gatekeepers operate at the level of selecting content for publication or broadcast,not at the level of re interpreting messages for friends and peers.

Option D:
Receivers is a broad category that includes all audience members,but the model highlights a special subset with influence,namely opinion leaders.

Statements A and B are correct, whereas C and D are wrong and therefore form the correct combination of wrong statements. A is true because physical noise includes sounds such as traffic or construction that interfere with hearing a message. B is true since internal factors like prejudice and bias may distort how messages are interpreted and thus act as psychological noise. C is false because noise can arise at any point in the communication process, including at the receiver’s side. D is false because rigid rules and hierarchy may obstruct free flow of information and thus create a kind of organisational noise.

Option A:
Option A is incorrect because it treats C only as the wrong statement and overlooks D. While C is indeed wrong, D also misrepresents the possibility that organisational structure can interfere with communication. Leaving D out means this option does not capture all the wrong statements.

Option B:
Option B is incorrect because it selects D only as wrong and ignores C. Although D is a false statement, C is equally incorrect in claiming that noise never originates from the receiver. Since the question asks for all wrong statements, an option that includes only D cannot be accepted.

Option C:
Option C is correct because it groups C and D, the two statements that misrepresent the nature and sources of noise. It recognises that both the sender and receiver, as well as organisational structures, can contribute to noise in communication. By excluding A and B, which are accurate descriptions of physical and psychological noise, this option exactly matches the set of wrong statements.

Option D:
Option D is incorrect because it includes A, C and D as wrong statements. A is actually a correct statement defining physical noise as external sound interference. Including A among wrong statements makes this combination overinclusive and inconsistent with communication theory.

Statements A, B, C, D and F are correct, while E is the only wrong statement. Over-reliance on personal accounts can create unequal access, so formal channels are still needed. Confidential information must be protected, language should be respectful, and staff acting online need to follow institutional policies. It is never acceptable to spread unverified rumours just to create excitement because this damages trust and can mislead stakeholders. Therefore E only is the wrong statement.

Option A:
Option A is correct because it isolates E as the sole statement that violates ethical communication norms on social media. It recognises the importance of equity, confidentiality, respectful language and policy awareness in institutional messaging. By leaving all those correct statements untouched, this option accurately answers the question.

Option B:
Option B is incorrect since it also labels A as wrong, even though A rightly warns against announcing crucial dates only through personal accounts. Doing so may exclude students who do not follow those accounts. Hence A and E only cannot be considered the right set of wrong statements.

Option C:
Option C is wrong because it treats C and F, both correct statements, as wrong along with E. C recognises the need to protect student data, and F highlights adherence to organisational policies; both align with professional practice. Including them in the wrong set makes this option logically inconsistent.

Option D:
Option D is incorrect as it misclassifies B and F, which call for formal channels and policy awareness, as wrong. These statements reflect good institutional practice rather than error. Therefore B, E and F only cannot be chosen as the set of wrong statements.

Chronemics refers to how time is used in communication,including pauses,pace and timing of interactions. Waiting briefly after asking a question gives students time to think and signals that thoughtful responses are valued. This deliberate use of pause is a chronemic strategy. Therefore,"chronemics" is the correct term.

Option A:
Semantics is concerned with meanings of words,not with time intervals.

Option B:
Oculesics relates to eye contact and gaze,which is a different aspect of non verbal communication.

Option C:
Haptics involves communication through touch,such as handshakes,not timing.

Option D:
Proper use of chronemics can improve participation and quality of responses,making option D appropriate.

In communication models,the source or sender is the person who generates ideas,organises them into a message and initiates transmission. In a lesson,the teacher prepares explanations,examples and questions and then starts speaking to students. This act of originating the message makes the teacher the source. Therefore source correctly completes the stem.

Option A:
As source,the teacher is responsible for encoding the subject matter in a form that is understandable to learners. This involves selecting vocabulary,structure and teaching aids that align with learner level. The teacher,not the students,performs this initial encoding,so this option fits precisely.

Option B:
Receiver refers to the person or group for whom the message is intended,which in this case would be the students. They decode the teacher's explanation rather than originating it,so receiver does not match the role described.

Option C:
Channel denotes the medium through which the message travels,such as spoken voice or projected slides,and cannot be equated with the person who begins the explanation. Therefore it is not appropriate in this blank.

Option D:
Feedback is the response given by receivers back to the source,such as questions or quiz answers. It occurs later in the process and does not describe the teacher's initial act of explaining. Hence it is not the correct choice.

Haptics is the study of communication through touch,such as handshakes,hugs or pats. A handshake during an award ceremony conveys congratulations,respect and recognition without words. The stem clearly describes such a touch based sign. Therefore it is an example of haptics.

Option A:
Kinesics would emphasise body movements and facial expressions,but here the key cue is physical contact.

Option B:
Haptics specifically concerns touch-based cues; a handshake conveys meaning through touch,so it fits this option.

Option C:
Proxemics concerns distance rather than actual touch.

Option D:
Mass communication refers to media messages sent to large audiences,not interpersonal physical gestures.

Noise is any unwanted interference that distorts or obscures the message while it travels through the channel. Loud traffic entering through the window makes it difficult for students to hear the teacher clearly. This external sound therefore functions as noise in the communication process.

Option A:
Feedback is the receiver's response and is purposeful,unlike random traffic sounds.

Option B:
Channel is the medium such as air or electronic signals and is not itself the interference.

Option C:
Because the example highlights environmental sound reducing clarity,noise is the correct term.

Option D:
Redundancy is used to reinforce messages,whereas noise undermines them.