Rich media face to face – UGC NET Question

Media richness theory classifies communication media by their capacity to convey multiple cues,provide immediate feedback and transmit personal focus. Face-to-face communication allows verbal,non verbal and paralinguistic cues with instant responses. It therefore has high richness and is termed a rich medium. The stem clearly refers to this category.

Option A:
Lean media,such as memos or emails,carry fewer cues and are less suitable for ambiguous or emotional messages. This is the opposite of the richness associated with face-to-face interaction.

Option B:
Delayed describes timing of feedback but not the overall capacity of a medium to carry rich information.

Option C:
Impersonal media create social distance and lack the personal involvement seen in face-to-face communication.

Option D:
Rich media are preferred for complex or sensitive topics,so option B accurately completes the statement.