Mass and interpersonal communication features – UGC NET Question

Statements A, B, C and E are correct, whereas D and F are incorrect. Interpersonal communication is typically small-scale, mass communication relies on media technologies, and feedback in mass communication is usually mediated and delayed. Educational television programmes clearly illustrate mass communication aimed at broad audiences. It is wrong to say interpersonal communication cannot provide immediate feedback, and equally wrong to say mass communication targets a single known individual. Therefore A, B, C and E form the correct set of statements.

Option A:
Option A is incomplete because it omits E, failing to recognise TV educational programmes as mass communication. While A, B and C are accurate, leaving out E means the option does not include all the correct statements. For that reason A, B and C only cannot be the correct answer.

Option B:
Option B is correct because it brings together A, B, C and E, covering definitions, feedback characteristics and an educational example of mass communication. It excludes D and F, both of which mischaracterise the nature of feedback and audience in different communication levels. As such, this option matches the full set of true statements.

Option C:
Option C is incorrect since it adds F to the correct group of A, B, C and E, accepting a clearly false statement that mass messages are for a single individual. Mass media typically address large, heterogeneous audiences, not a single named person. Including F therefore makes this option inconsistent with communication theory.

Option D:
Option D is wrong because it omits A and includes F, thereby dropping a correct description of interpersonal communication while accepting a false statement about mass communication. B, C and E are correct, but the errors around A and F mean B, C, E and F only cannot be chosen.