Formal communication structure – UGC NET Question

Formal communication follows authorised organisational channels and uses officially recognised formats. University circulars about exam schedules are written documents issued through the administrative hierarchy. They therefore represent formal communication. Such messages are recorded and binding.

Option A:
Informal communication occurs through casual conversations and personal contacts,not official circulars.

Option B:
Formal communication uses official channels,standard formats and authorised messages,which is exactly what university circulars are.

Option C:
Grapevine communication is unofficial and may carry rumours rather than approved information.

Option D:
Mass communication addresses the general public via media,while circulars are internal institutional messages.