Diagonal communication example – UGC NET Question

Diagonal communication cuts across both functional departments and vertical levels in an organisation. A registrar normally works in administration,while students belong to academic units. When the registrar emails students directly,bypassing heads,this communication is diagonal. Hence,the stem describes diagonal communication.

Option A:
Grapevine is an informal network based on personal contacts and rumours,not necessarily official emails from administrators.

Option B:
Horizontal communication would be between people at the same level,such as between two registrars or between two student leaders.

Option C:
Upward communication flows from lower to higher levels,such as students writing to the registrar,not the other way round.

Option D:
Diagonal communication can speed up information flow by linking different parts of the organisation,making option D the correct answer.