Upward communication flows from lower levels of an organizational hierarchy to higher levels. When teachers collect and forward students’ feedback or issues to the principal, information moves from the operational level to the leadership level. This helps administrators understand ground realities and make informed decisions. Therefore, this example clearly represents upward communication within an educational institution.
Option A:
Option A, principal issuing new rules to all teachers, is a classic example of downward communication, where directives and policies flow from higher authority to subordinate staff. It is not upward communication.
Option B:
Option B involves teachers, who occupy a lower administrative position, sending information to the principal, who occupies a higher position. This direction from lower to higher level is the defining feature of upward communication, making the example appropriate for the concept.
Option C:
Option C, teachers sharing lesson plans among themselves, illustrates horizontal communication, which occurs between individuals at similar levels in the hierarchy rather than upward or downward.
Option D:
Option D, government broadcasting educational messages on television, is an example of mass communication directed to the public at large. It is not part of the internal upward communication structure of a single educational institution.
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