UGC NET Questions (Paper – 1)

Upward communication flows from lower levels of the organisational hierarchy to higher levels. Teachers are in a subordinate position relative to the principal. When they send suggestions addressed to the principal,they are communicating upward. This provides feedback and ideas to management.

Option A:
Downward communication would involve orders or instructions coming from the principal to the teachers,which is the opposite direction.

Option B:
Upward communication is important for conveying frontline concerns and suggestions,making option B appropriate for the situation described.

Option C:
Horizontal communication would involve teachers talking to each other rather than sending ideas to the principal.

Option D:
Informal communication may also flow upward,but the key feature here is direction in hierarchy,not formality.