UGC NET Questions (Paper – 1)

Statements A, B and D correctly explain the purpose of grievance redress mechanisms. Statement A is true because grievance cells are designed to receive and process student complaints. Statement B is correct as many institutions appoint ombudspersons or committees for systematic handling of grievances. Statement D is also true since accessible and timely redress helps build confidence in institutional processes. Statement C is false because internal grievance mechanisms are meant to provide a first level of resolution before any legal recourse is considered. Hence, A, B and D together form the correct set.

Option A:
Option A is incorrect because, although A and B are true, this combination omits D, which highlights the important outcome of promoting fairness and trust through grievance redress. Without D, the broader significance of such mechanisms is not captured.

Option B:
Option B is incorrect because it recognises A and D but excludes B, thereby leaving out the structural aspect of having specific committees or ombudspersons to deal with grievances.

Option C:
Option C is incorrect because it pairs B and D and omits A, failing to mention that a formal grievance cell is itself a key mechanism for student complaints.

Option D:
Option D is correct because it includes all three accurate statements about channels, structures and trust-building, while rejecting C, which wrongly discourages use of institutional mechanisms.

Statements A, B, D and E collectively describe grievance redress mechanisms correctly. A is true because grievance cells accept formal complaints. B is true as ombudspersons and committees are established to examine cases and recommend actions. D is true since accessible grievance processes improve perceptions of justice and responsiveness. E is true because regulatory bodies have framed guidelines on student grievance redress. C is false because written complaints are normally accepted and encouraged for documentation, and F is false as punishing complainants would contradict fairness and due process.

Option A:
Option A is correct because it includes all the accurate statements about structures, functions and regulatory guidance, while excluding C and F, which misrepresent how grievances are to be raised and handled.

Option B:
Option B is incorrect because it adds C, which wrongly denies the possibility of written complaints, thereby making the combination internally inconsistent with standard practices.

Option C:
Option C is incorrect because it includes F, a false claim that students are punished for using grievance systems, and therefore mixes valid and invalid statements.

Option D:
Option D is incorrect because it groups A with C and F, both of which are false, so the option no longer represents a pure set of correct statements.