UGC NET Questions (Paper – 1)

Statements A, B, D and E collectively describe grievance redress mechanisms correctly. A is true because grievance cells accept formal complaints. B is true as ombudspersons and committees are established to examine cases and recommend actions. D is true since accessible grievance processes improve perceptions of justice and responsiveness. E is true because regulatory bodies have framed guidelines on student grievance redress. C is false because written complaints are normally accepted and encouraged for documentation, and F is false as punishing complainants would contradict fairness and due process.

Option A:
Option A is correct because it includes all the accurate statements about structures, functions and regulatory guidance, while excluding C and F, which misrepresent how grievances are to be raised and handled.

Option B:
Option B is incorrect because it adds C, which wrongly denies the possibility of written complaints, thereby making the combination internally inconsistent with standard practices.

Option C:
Option C is incorrect because it includes F, a false claim that students are punished for using grievance systems, and therefore mixes valid and invalid statements.

Option D:
Option D is incorrect because it groups A with C and F, both of which are false, so the option no longer represents a pure set of correct statements.