UGC NET Questions (Paper – 1)

Statements A, C and D are correct, whereas B is incorrect. A is true because most models of listening describe it as a sequence of receiving, constructing meaning and responding. C is true since what a listener already knows shapes how they interpret new information. D is true as nodding, eye contact and other non-verbal cues show attention and form part of active listening. B is false because hearing is a physiological process of sound reception, whereas listening is a psychological process involving attention and interpretation.

Option A:
Option A includes A and C only and omits D, failing to mention that non-verbal responses are integral to the listening process in interactive communication. Although A and C are correct, the option underplays the response component. Therefore A and C only is incomplete and cannot be accepted.

Option B:
Option B combines A, C and D and excludes B, which wrongly equates hearing and listening. It captures listening as a multi-stage, meaning-making and responsive activity. Because it lists all and only the correct statements, A, C and D only is the right answer.

Option C:
Option C groups C and D only and leaves out A, ignoring the core definition that listening involves receiving messages, not only interpreting and responding. While C and D are true aspects of listening, excluding A means the option does not present a full picture of the process. Hence C and D only is not valid.

Option D:
Option D treats all four statements as correct, including B, which confuses hearing with listening. This misrepresentation of basic concepts makes the combination logically inconsistent. Consequently A, B, C and D cannot be chosen.