Defensiveness is a psychological state in which individuals feel threatened and protect their self image by resisting messages. The student in the stem misreads constructive feedback as hostile and withdraws attention. This blocking of listening is a sign of defensiveness.
Option A:
Redundancy refers to repetition of message elements and does not involve emotional self protection.
Option B:
Empathy is about understanding others' feelings,which is opposite to defensive closure.
Option C:
The description clearly fits defensiveness,making this option correct.
Option D:
Mechanical failure relates to equipment breakdown,not human reactions.
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