Downward communication flows from higher level authorities to subordinates. The registrar holds a higher administrative position than most staff. Orders about examination procedures therefore travel from top to bottom. This is typical downward communication.
Option A:
Upward communication would involve staff reporting back to the registrar,not receiving orders.
Option B:
Diagonal communication would cross both levels and departments,such as registrar communicating directly with students.
Option C:
Because the direction is clearly from superior to subordinates,downward is the correct answer.
Option D:
Informal communication is casual and unofficial,while office orders are formal.
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