UGC NET Questions (Paper – 1)

Diagonal communication cuts across both functional units and hierarchical levels. A registrar belongs to the administrative staff,while students are part of academic programmes at a different level. When the registrar emails students directly without going through teachers or heads,the communication is diagonal.

Option A:
Upward communication would be from students to registrar,not the other way.

Option B:
Mass communication usually involves large anonymous publics through mass media rather than defined institutional contacts.

Option C:
Grapevine communication is informal and unofficial,whereas an official email from the registrar is formal.

Option D:
Diagonal communication connects different parts of the organisation efficiently,making option D correct.