UGC NET Questions (Paper – 1)

Statements A, B, D and E are correct, whereas C and F are incorrect. Counsellors actively listen by paraphrasing and summarising, keep information confidential within ethical limits, and use empathic responses to build trust. They also attend to non-verbal signals that reveal emotional states. Interrupting frequently or using judgemental language tends to shut down communication, so statements C and F do not reflect good counselling practice. Therefore A, B, D and E make up the correct set of statements.

Option A:
Option A is incomplete because it omits E, ignoring the importance of non-verbal observation in counselling. While A, B and D highlight listening, confidentiality and empathy, they do not capture how body language informs understanding. This omission means A, B and D only cannot be the correct answer.

Option B:
Option B is correct because it includes the four statements that match accepted counselling communication principles and excludes the two that conflict with them. It presents a coherent picture of respectful, empathic and observant practice. Consequently A, B, D and E only is the right answer.

Option C:
Option C is incorrect since it adds C, which wrongly promotes frequent interruption, to an otherwise sound group. Interruptions can break students’ flow of thought and reduce trust. Including C undermines the accuracy of the option.

Option D:
Option D is wrong because it includes F, which mistakenly claims that judgemental language encourages openness. In reality, students may feel shamed or silenced by such language. For that reason B, D, E and F only cannot be chosen as correct.