Statements A, B and D are correct, while C and E are incorrect. A is true because feedback informs the sender about the success of encoding and decoding. B is true since teachers receive feedback not only through words but also through expressions and written responses. D is true as ratings, comments and surveys guide future mass messages. C is false because without any feedback the sender cannot verify understanding, and E is false because feedback also includes corrective guidance. Therefore, A, B and D only is the correct combination.
Option A:
Option A groups A, B and D, capturing how feedback functions in interpersonal and mass contexts and recognising multiple modalities. It correctly omits C and E, which either deny the need for feedback or restrict it to praise. Because all included statements are true, this is the correct answer.
Option B:
Option B includes A and B but excludes D, failing to acknowledge the role of delayed feedback in large-scale communication settings. As the question explicitly references communication in general, leaving out D makes A and B only incomplete.
Option C:
Option C combines B and D but omits A, so it does not clearly state that feedback indicates the success of message transmission. Without this core idea, B and D only does not fully explain the function of feedback.
Option D:
Option D lists A, D and E, but E is incorrect because feedback can be corrective as well as reinforcing. Including E produces a mixture of true and false statements, so A, D and E only cannot be accepted.
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