Among the given statements, A, B, C and E correctly describe aspects of non-verbal communication, whereas D is incorrect. A is true because facial expressions, gestures and posture are standard components of non-verbal behaviour. B is true since paralanguage refers to voice qualities such as tone and pitch, which carry meaning beyond words. C is true because non-verbal cues can reinforce, contradict or even replace verbal messages, and E is true as proxemics concerns the use of space. D is wrong because non-verbal communication is highly significant in professional settings and cannot be ignored; hence the wrong statement is D only.
Option A:
Option A, which states D only, accurately identifies the sole incorrect statement. It recognises that dismissing non-verbal communication in professional contexts contradicts research and practice. Because all other statements reflect accepted principles and only D misrepresents the importance of non-verbal cues, selecting D only is the correct way to answer a βselect the wrong statement(s)β item here.
Option B:
Option B suggests that both A and D are wrong, but A is actually a correct and basic definition of non-verbal communication elements. Treating A as wrong would mean denying that facial expressions and gestures are non-verbal, which is clearly false. Therefore, A and D only is an invalid combination.
Option C:
Option C labels C and D as wrong, but C is correct because non-verbal behaviours do indeed complement, contradict or substitute verbal messages. By misclassifying C as incorrect, this combination undermines a widely accepted function of non-verbal communication. Hence C and D only cannot be the right answer.
Option D:
Option D groups B, D and E together as wrong statements, but both B and E are accurate: paralanguage relates to vocal features and proxemics deals with physical space. Including two correct descriptions in a set of supposed wrong statements makes this option logically inconsistent. Consequently, B, D and E only is not acceptable.
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