Written Communication Characteristics – UGC NET Question

Written communication creates documents (emails, reports, handouts) that can be stored, retrieved and reviewed over time. Because sender and receiver are often separated in time and space, feedback usually occurs after a delay rather than immediately. These features help documentation and careful reflection.

Option A:
Option A is correct because permanence of record and typically delayed feedback are widely recognised as key characteristics that distinguish written from oral communication.

Option B:
Option B claims that written communication always allows immediate face-to-face clarification, which is actually a feature of oral interaction where people are co-present.

Option C:
Option C is the opposite of reality: written messages can normally be stored, archived and referred to later, which is one of their main advantages.

Option D:
Option D states that written communication is always informal and conversational, but many written academic texts are formal, structured and carefully edited.