Upward communication feedback – UGC NET Question

Upward communication flows from lower levels to higher levels in an organisation. Students occupy a lower position than administrators. When they send suggestions that the administration reads,information travels upward. Thus this is upward communication.

Option A:
Downward communication would involve administrators sending instructions to students,not receiving suggestions.

Option B:
Upward communication carries feedback/suggestions from lower members (students) to higher authorities (administration).

Option C:
Horizontal communication occurs among individuals at the same level,like student to student.

Option D:
Mass communication involves media reaching large public audiences and does not describe internal suggestion boxes.