Upward communication example – UGC NET Question

Upward communication flows from lower levels of an organisation to higher levels. Lecturers are subordinate to the principal,so a report they send upwards about student issues is a classic example of upward communication. This direction allows management to receive feedback and suggestions. Hence,the stem describes upward communication.

Option A:
Upward channels are important for conveying problems and proposals from ground-level staff to decision makers,which fits the example given,making option A correct.

Option B:
Downward communication would involve instructions or policies coming from the principal to lecturers,which is the opposite direction.

Option C:
Horizontal communication occurs between people at the same hierarchical level,such as between two lecturers.

Option D:
Grapevine is an informal network that can flow in any direction,not necessarily as an official report to the principal.