Student support services functions – UGC NET Question

Statements A and B correctly describe the purpose of student support services. A is true because counselling, mentoring, placements and grievance mechanisms are typical components of such services. B is true as well, since targeted support often improves student retention, progression and successful completion. Statement C is false because support units explicitly work to enhance inclusion and wellbeing. Statement D is false because support is relevant to all students, not only postgraduates. Therefore, the set A and B only is correct.

Option A:
Option A is correct because it includes both true statements that specify the components and outcomes of student support while excluding C and D, which wrongly deny their inclusive and broad student coverage.

Option B:
Option B is incorrect because it adds C to the otherwise correct A and B. Including C implies that support units have no role in inclusion and wellbeing, which directly contradicts their mandate and common practice.

Option C:
Option C is incorrect because it pairs B with C and leaves out A. It accepts C’s false claim and ignores A’s accurate description of the services typically provided, leading to an inconsistent representation.

Option D:
Option D is incorrect because it treats all four statements as correct, thereby endorsing C and D, which both misrepresent the inclusive and comprehensive nature of student support.