Messaging apps and email – UGC NET Question

Statements A, B and D correctly distinguish typical uses of messaging apps and email. Messaging supports real-time chat, while email favours formal structured communication, and both are accessible across devices. Statement C is false because storage and backup policies depend on app settings and providers, not an automatic permanent guarantee. The correct set of statements is A, B and D only.

Option A:
Option A is correct because it acknowledges the complementary strengths of messaging and email while not overstating persistence of chat histories. It aligns with everyday ICT communication practices.

Option B:
Option B is incorrect because it includes only A and B as correct and omits D. Statement D is also true, since multi-device access is a key feature of both communication modes. Excluding D gives a partial description.

Option C:
Option C is incorrect because it groups B and D only and leaves out A. Statement A is central to describing instant messaging as real-time exchange. Without A, the explanation is incomplete.

Option D:
Option D is incorrect because it includes A, C and D as correct, thereby accepting C. Statement C is misleading since users can often delete or disable backups, and not all platforms store data permanently.