Listening barriers in educational settings – UGC NET Question

Statements A, C, D, E and F are correct, whereas B is incorrect. Being mentally preoccupied, harbouring prejudices and experiencing environmental noise all hinder effective listening. Multitasking during online lectures also undermines attention, and explicit training in listening strategies can help students cope better. Note-taking is useful, but it does not always prevent misunderstanding, so statement B overstates its effectiveness. Therefore the correct set of statements is A, C, D, E and F.

Option A:
Option A is incomplete because it leaves out F, failing to recognise the value of teaching listening strategies. While A, C, D and E correctly describe barriers, the possibility of reducing them through training is also important. Hence A, C, D and E only does not fully capture the true statements.

Option B:
Option B is correct since it groups A, C, D, E and F, capturing both the obstacles and one major remedy. It properly rejects B, which treats note-taking as a guarantee against misunderstanding. Thus this option includes all and only the correct statements in the item.

Option C:
Option C is incorrect because it includes B as though it were correct and omits F. In reality, note-taking alone does not ensure comprehension, and listening training is valuable. Adding B and dropping F makes A, B, C, D and E only an inaccurate combination.

Option D:
Option D is wrong because it omits A and includes only C, D, E and F, thereby ignoring the role of personal preoccupations. Since distraction by personal problems is a well-known barrier, the absence of A means C, D, E and F only cannot be accepted as correct.