Listening as active process – UGC NET Question

Hearing is simply the physiological process of sound reception,whereas listening involves active attention and mental processing. The student in the stem not only hears but also takes notes and organises ideas,which are actions of effective listening. Therefore listening is the appropriate completion.

Option A:
Hearing may occur even when attention is low,but the behaviours described show high engagement,so hearing alone is insufficient.

Option B:
Listening is a crucial part of communication competence because it ensures accurate understanding of messages,making option C correct.

Option C:
Speaking is productive communication and is not the main activity here.

Option D:
Encoding describes message formulation by a sender,rather than reception by a student.