Informal communication arises from social relationships rather than prescribed channels. Staff exchanging unconfirmed information about leadership changes are using the grapevine. This is a classic form of informal communication. It can spread quickly but is not officially authorised.
Option A:
Formal communication would involve official circulars or meetings announcing such changes,which are absent here.
Option B:
Informal (grapevine) communication spreads through unofficial peer talk and rumours,which matches the situation.
Option C:
Downward communication flows from higher authorities to subordinates,not among peers speculating.
Option D:
Upward communication moves from lower levels to higher ones rather than horizontally among staff.
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