Effective listening skills – UGC NET Question

Statements A, B and D accurately represent principles of effective listening, whereas C and E are incorrect. A is true because effective listeners attend to what is said and how it is said through non-verbal cues. B is true since paraphrasing reflects that the listener has processed and understood the message. D is true as appropriate eye contact generally conveys attention and interest. C is false because focusing on counter-arguments distracts from understanding, and E is false because frequent interruptions usually hinder, rather than demonstrate, effective listening; therefore A, B and D only is the correct combination.

Option A:
Option A includes A and B, both correct, but omits D, ignoring the contribution of eye contact to showing attentiveness. Without D, the description of effective listening is incomplete. Consequently, A and B only cannot be treated as the best answer even though it contains only true statements.

Option B:
Option B combines A, B and D and thus presents a fuller picture of effective listening that integrates attention to cues, paraphrasing and supportive eye contact. It also excludes C and E, which promote adversarial thinking and interruptions. Because it contains all the true statements and no false ones, A, B and D only is the correct option.

Option C:
Option C lists B, D and E, but E incorrectly portrays frequent interruptions as desirable in listening. This contradicts the need for allowing speakers to complete their thoughts. Since one of its components is false, B, D and E only cannot be considered correct.

Option D:
Option D groups A, C and D, but C is wrong because preoccupation with counter-arguments reduces genuine listening. Including C undermines the rest of the combination, making A, C and D only an invalid set of correct statements.