Q: Select the wrong statement(s) about non-verbal communication:
(A) Non-verbal communication includes facial expressions, gestures and posture;
(B) Paralanguage refers to vocal features like tone, pitch and speed that accompany speech;
(C) Non-verbal cues can complement, contradict or substitute verbal messages;
(D) In professional contexts, non-verbal communication is unimportant and can be ignored;
(E) Proxemics deals with the use of physical space in communication;
Choose the correct answer from the options given below:
Q: Which of the following statements about effective listening are correct?
(A) Effective listening requires paying attention to both verbal and non-verbal cues;
(B) Paraphrasing the speakerโs ideas can be a sign of active listening;
(C) Effective listening involves preparing counter-arguments while the other person is speaking;
(D) Maintaining appropriate eye contact usually supports effective listening;
(E) Frequent interruptions by the listener are essential to show interest;
Choose the correct answer from the options given below:
Q: Which of the following statements about the transactional nature of classroom communication are correct?
(A) In transactional communication, teachers and students influence each otherโs messages;
(B) Classroom communication involves continuous feedback through verbal and non-verbal cues;
(C) In transactional models, meaning is created only by the teacher;
(D) Classroom communication cannot be viewed as a transactional process;
(E) Power relations and roles have no effect in transactional classroom communication;
Choose the correct answer from the options given below:
Q: Select the wrong statement(s) about listening as an active process in classroom communication:
(A) Active listening involves attending to both verbal content and non-verbal cues;
(B) Providing non-verbal signals like nodding can show that the listener is engaged;
(C) Active listening means mentally rehearsing oneโs own response while the other person is speaking;
(D) Asking clarifying questions can be part of active listening;
(E) Summarising what the speaker has said can demonstrate accurate listening;
Choose the correct answer from the options given below:

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