Statements A, B, D and E together present a realistic view of ICT-supported administration. Automation can speed up fee processes, timetable tools support complex scheduling, workflows streamline approvals and staff training ensures that systems are used correctly. Statement C is false because automated systems can contain errors and still require verification. Statement F is also false since parallel paper records may be required in some regulatory contexts and are not inherently illegal, so the accurate set is A, B, D and E only.
Option A:
Option A is incomplete because it omits E, overlooking the human factor in successful automation. Even well-designed systems can fail without adequate training and change management. Therefore, A, B and D alone do not capture all the true statements.
Option B:
Option B is correct because it acknowledges both technical tools and the need to build staff capacity. It excludes unrealistic ideas that automation eliminates accuracy checks or automatically bans all paper documentation. As such, it reflects balanced administrative practice.
Option C:
Option C is incorrect because it includes F, implying that maintaining any paper is always illegal. Legal and policy frameworks differ across institutions, and many require some paper documentation, so F is not universally true. This makes the whole combination wrong.
Option D:
Option D is incorrect because it leaves out B, thereby ignoring timetable generation as an important application area of ICT in administration. While A, D and E are correct, omitting B makes the answer incomplete.
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