Statements A, C, D and F are correct, whereas B and E are wrong and therefore form the correct combination of wrong statements. Non-verbal communication clearly includes facial expressions and eye contact, so B and E contradict basic definitions. Paralinguistic features such as tone and pitch, the communicative role of silence, the importance of spatial use, and cultural influence on cues are all well-established. Hence, only B and E misrepresent the nature of non-verbal and paralinguistic communication. Selecting both of these together identifies precisely the wrong statements.
Option A:
Option A is incorrect because it marks B only as wrong, ignoring that E is also an incorrect statement. While B wrongly excludes facial expressions, E wrongly claims that eye contact is never non-verbal communication. Since the question asks for all wrong statements, omitting E makes this option incomplete.
Option B:
Option B is correct because it groups B and E, the two statements that deny key components of non-verbal communication. Both statements contradict standard descriptions in communication studies. By excluding A, C, D and F, which are correct, this option exactly matches the required set of wrong statements.
Option C:
Option C is incorrect because it includes A, B and E as wrong even though A accurately identifies paralinguistic features. Treating A as wrong would deny that tone, pitch and volume are part of vocal non-verbal cues. Thus this combination mixes a true statement with false ones and cannot be accepted.
Option D:
Option D is incorrect because it adds F to the wrong set along with B and E. F is actually correct, as cultural norms strongly shape how cues are interpreted. Misclassifying F as wrong leads to an inaccurate view of non-verbal communication in intercultural contexts.
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