UGC NET Questions (Paper – 1)

Statements A, C and D are correct, whereas B and E are incorrect. A is true because channel choice should depend on whether the message is detailed, urgent or affective. C is true as oral communication can be faster for urgent instructions. D is true since sensitive issues are better handled in private channels. B is false because written communication is not always superior, and E is false because staff meetings, oral briefings and digital messages are also legitimate. Thus, A, C and D only is the correct combination.

Option A:
Option A lists A and C only, both true, but omits D, which correctly highlights the need for private channels for confidential matters. As a result, A and C only gives a partial view and cannot be treated as the complete set of correct statements.

Option B:
Option B groups A, C and E, but E incorrectly claims that only written notices are legitimate. Including E among correct statements undermines the accuracy of the combination. Therefore, A, C and E only cannot be accepted as correct.

Option C:
Option C includes C and D but leaves out A, ignoring the general principle that channel choice should be aligned with message characteristics. Even though C and D are true, C and D only is incomplete in the context of the question.

Option D:
Option D combines A, C and D, reflecting principled selection according to nature, urgency and confidentiality of the message, and excludes B and E, which make absolute and unrealistic claims. Hence, A, C and D only is the correct option.