UGC NET Questions (Paper – 1)

Statements A, B, C and E all promote structured and responsible use of ICT for academic communication. Email lists and portals are official tools that support documentation and accountability, and clear guidelines help keep messages respectful and unambiguous. Statement D is false because informal apps may be convenient but are not always appropriate for formal decisions. Statement F is false because sharing confidential student information on public platforms violates privacy, so the correct combination excludes D and F.

Option A:
Option A is incomplete because it omits E, which highlights the role of communication guidelines in preventing conflicts and misunderstandings. A, B and C are true but do not address behavioural expectations, so the set is not fully adequate.

Option B:
Option B is incorrect because it introduces D, which claims informal messaging is always preferable. While some informal tools can complement official channels, they do not replace the need for formal, recorded communication for important decisions, so D makes the option wrong.

Option C:
Option C is correct because it brings together official tools, record-keeping and behavioural guidance while rejecting unsafe practices. It appropriately recognises that confidentiality and professionalism must be maintained in digital academic communication.

Option D:
Option D is incorrect because it includes F and omits A. Accepting F would legitimise sharing confidential information publicly, which contradicts ethical and legal norms. Excluding A also ignores the structured use of email lists, so this combination is untenable.

Formal communication follows recognized organizational channels and carries official messages. A circular from the registrar is documented, authorized and directed to specific units within the university. It relates to rules, procedures or decisions and forms part of the formal communication system.

Option A:
Option A is informal because it is casual, unsupervised conversation in the canteen and not part of official documentation or decision-making.

Option B:
Option B correctly identifies a registrar’s circular as formal. It originates from an authorized office, uses official language and is addressed to departments through established channels.

Option C:
Option C is staff gossip, which is typically undocumented, unofficial and based on rumours. This is a clear example of informal communication, not formal.

Option D:
Option D describes a friendly, personal discussion between two teachers. Although work topics may be mentioned, the interaction is informal and not an official channel.

Statements A, B, D and F are correct, whereas C and E are incorrect. Formal communication indeed uses official structures, while informal talk often arises spontaneously in social moments. Informal networks can clarify or reinterpret formal messages, and in most institutions both systems operate side by side. Formal communication often produces written records, and informal interactions also influence institutional climate, so C and E are false. Thus A, B, D and F make up the correct set of statements.

Option A:
Option A is incomplete because it leaves out F, ignoring the fact that formal and informal networks usually coexist within the same institution. Though A, B and D are accurate, the omission of F means the option does not give a full picture of institutional communication. Therefore A, B and D only cannot be the correct answer.

Option B:
Option B is wrong since it includes E as if it were correct, claiming that only formal communication affects climate. In practice, gossip, informal support and hallway conversations strongly shape how people feel about the institution. Including E makes this combination inconsistent with organisational communication realities.

Option C:
Option C is incorrect because it omits A and treats B, D, E and F as correct, thereby accepting E and ignoring the definition of formal communication. Without A, the option fails to define formal channels, and with E it underestimates the impact of informal networks. This combination therefore cannot be chosen.

Option D:
Option D is correct because it gathers A, B, D and F, reflecting both the dual-channel nature of institutions and the roles each channel plays. It excludes C, which denies written records, and E, which sidelines informal influence. Hence A, B, D and F only is the appropriate answer.