Information overload occurs when the amount of information exceeds an individual's capacity to process it within available time. Excessive emails and notifications produce confusion,fatigue and poor decision making. The stem clearly depicts this condition,so the term overload is appropriate.
Option A:
Redundancy involves strategic repetition of key content,not overwhelming quantity.
Option B:
Overload highlights cognitive limits in handling messages,making this option correct.
Option C:
Diffusion refers to spread of innovations,not individual burden.
Option D:
Immediacy concerns psychological closeness,not quantity of messages.
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