Statements A, B and C are correct descriptions of major listening types, while D and E are wrong. A is true because discriminative listening emphasises distinguishing sounds and speech cues. B is true as critical listening evaluates arguments for logic and evidence. C is true since empathetic listening involves understanding the speakerโs emotional state. D is false because empathetic listening helps build trust with students, and E is false because educational communication benefits from multiple listening modes. Hence, D and E only are the wrong statements.
Option A:
Option A selects D only and overlooks E, even though claiming that only critical listening is useful also misrepresents practice. As both D and E are incorrect, identifying only one of them makes this option incomplete and unsuitable as a correct answer.
Option B:
Option B chooses E only and ignores D, despite the fact that discouraging empathetic listening is contrary to supportive teaching. Since D and E both conflict with sound pedagogical principles, E only cannot be accepted.
Option C:
Option C correctly groups D and E, recognising that both statements narrow or distort the teacherโs listening role. It keeps A, B and C as true and useful descriptions of discriminative, critical and empathetic listening. Therefore, D and E only is the correct option.
Option D:
Option D labels B, D and E as wrong, but B correctly states that critical listening involves evaluation. Including B among wrong statements is inconsistent with established communication theory, so B, D and E only is invalid.
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