UGC NET Questions (Paper – 1)

Statements A, B and D are correct, while C is the only wrong statement. A is true because formal policy changes require an official record and clarity that written notices provide. B is true since informal reminders about everyday matters can suitably be sent through instant messaging groups. D is true as richer channels are generally preferred for complex or ambiguous messages, while leaner channels can suffice for simple information. C is false because giving sensitive feedback in a public mass e-mail violates privacy and professional courtesy; such matters should be handled privately.

Option A:
Option A correctly identifies C only as the wrong statement. It recognises that formal, informal and rich channels each have their place, but sensitive feedback must not be delivered publicly. By excluding A, B and D from the wrong set, this option accurately selects the statement that misguides channel choice. Therefore C only is the correct answer.

Option B:
Option B groups A and C as wrong and thereby mislabels A, which appropriately recommends official written notices for policy changes. Treating A as wrong contradicts accepted administrative practice. Hence A and C only cannot be accepted.

Option C:
Option C combines C and D as wrong, even though D correctly states a key principle of channel selection. Including D among wrong statements undermines a fundamental idea in media richness theory. Therefore C and D only is an invalid option.

Option D:
Option D lists A, C and D as wrong and thus incorrectly treats A and D as false. Since both of these statements align with standard recommendations for institutional communication, this combination exaggerates the number of wrong statements. Consequently A, C and D only cannot be chosen.

Statements A, B and D correctly distinguish typical uses of messaging apps and email. Messaging supports real-time chat, while email favours formal structured communication, and both are accessible across devices. Statement C is false because storage and backup policies depend on app settings and providers, not an automatic permanent guarantee. The correct set of statements is A, B and D only.

Option A:
Option A is correct because it acknowledges the complementary strengths of messaging and email while not overstating persistence of chat histories. It aligns with everyday ICT communication practices.

Option B:
Option B is incorrect because it includes only A and B as correct and omits D. Statement D is also true, since multi-device access is a key feature of both communication modes. Excluding D gives a partial description.

Option C:
Option C is incorrect because it groups B and D only and leaves out A. Statement A is central to describing instant messaging as real-time exchange. Without A, the explanation is incomplete.

Option D:
Option D is incorrect because it includes A, C and D as correct, thereby accepting C. Statement C is misleading since users can often delete or disable backups, and not all platforms store data permanently.

For group members who are geographically separated, instant messaging services allow them to exchange text messages in real time. Features like group chats, emojis and file sharing make coordination easier and more dynamic than using static media. Such tools support collaborative learning, brainstorming and quick doubt clearance. Therefore, they are ideal for synchronous text-based discussions.

Option A:
This option correctly highlights the synchronous nature of chat platforms, where participants can respond immediately to each other. Many educational projects now integrate such tools within LMS or use dedicated apps to enhance group communication.

Option B:
An offline word processor is meant for individual document creation and editing. Without network connectivity, it cannot support real-time interaction among multiple learners in different locations. Any sharing would require manual transfer of files.

Option C:
A calculator is specialised for numeric operations and does not provide communication capabilities. It cannot host group conversations or store discussion threads.

Option D:
A notice board is useful for one-way announcements but not for interactive back-and-forth dialogue. Messages must be physically posted and read, which is slow and not real time.