Statements A, B, C, D and F are correct, while E is the only wrong statement. Over-reliance on personal accounts can create unequal access, so formal channels are still needed. Confidential information must be protected, language should be respectful, and staff acting online need to follow institutional policies. It is never acceptable to spread unverified rumours just to create excitement because this damages trust and can mislead stakeholders. Therefore E only is the wrong statement.
Option A:
Option A is correct because it isolates E as the sole statement that violates ethical communication norms on social media. It recognises the importance of equity, confidentiality, respectful language and policy awareness in institutional messaging. By leaving all those correct statements untouched, this option accurately answers the question.
Option B:
Option B is incorrect since it also labels A as wrong, even though A rightly warns against announcing crucial dates only through personal accounts. Doing so may exclude students who do not follow those accounts. Hence A and E only cannot be considered the right set of wrong statements.
Option C:
Option C is wrong because it treats C and F, both correct statements, as wrong along with E. C recognises the need to protect student data, and F highlights adherence to organisational policies; both align with professional practice. Including them in the wrong set makes this option logically inconsistent.
Option D:
Option D is incorrect as it misclassifies B and F, which call for formal channels and policy awareness, as wrong. These statements reflect good institutional practice rather than error. Therefore B, E and F only cannot be chosen as the set of wrong statements.
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